Programme Manager

Permanent employee, Full-time · Winning From Anywhere (UK)

Who we're looking for

Every day may be different – it’s the nature of managing programmes and complex projects!
Your primary responsibility will be to ensure that programmes and large-scale projects under your management run smoothly, delivering value and aligning with strategic business objectives. You will oversee multiple interrelated projects within a programme while also being hands-on in managing individual complex projects when required. If you are a passionate Programme Manager who thrives on strategic oversight, stakeholder engagement, and driving successful outcomes, then come and join our enthusiastic team.
This role is a blend of customer-facing programme and project management (65% billable work) and supporting our sales organisation (35% Pre-Sales engagement). You will be hands-on in ensuring successful customer deliveries while also contributing to business growth by shaping proposals, engaging in pre-sales discussions, and helping to define the strategic direction of new engagements.
On a day-to-day basis, you will be liaising with our wonderful Customers (both new and longstanding) and working with nearly all areas of the business, including Pre-Sales, Commercial, Consultancy, Support, and Finance. Your activities will include strategic planning, overseeing programme delivery, directly managing high-impact projects, forecasting, communicating progress, mitigating risks, and managing inter-dependencies. You will also manage budgets and ensure that projects within the programme deliver value and align with business goals.
You will play a key role in programme governance, ensuring projects contribute effectively to the overall objectives of the programme and business strategy.

What you'll be delivering

Customer-Facing Programme & Complex Project Management (65%)

Lead and manage multiple projects within a programme to ensure they align with business strategy and deliver expected benefits
Oversee and support project managers to ensure successful execution while also directly managing high-value, complex, or high-risk projects as needed
Mobilise and coordinate project teams, working closely with Pre-Sales, Account Managers, Consultants, and Resourcing Teams
Establish programme governance frameworks, ensuring clear processes, milestones, and reporting structures
Drive programme and project planning, ensuring alignment between deliverables and strategic goals
Identify, track, and manage programme and project-level risks, issues, and interdependencies, ensuring clear pathways to resolution
Manage budgets, ensuring cost efficiency and financial accountability across projects and programmes
Own and oversee reporting, generating high-level highlight reports and programme updates for senior management and customers
Ensure quality standards are upheld across all projects within the programme and for individual complex projects
Manage customer relationships, ensuring satisfaction and alignment with their strategic objectives
Conduct post-programme and project evaluations to drive continuous improvement and lessons learned

Pre-Sales & Business Development Support (35%)

Support the Pre-Sales team by shaping programme and project approaches, delivery strategies, and implementation plans
Work closely with Account Managers and Solution Architects to scope new opportunities, ensuring alignment with delivery capabilities
Attend customer meetings to provide expert programme and project management guidance and assist in defining roadmaps for future work and how this impacts/intertwines with current delivery schedules
Contribute to proposals and Statements of Work, ensuring they are realistic and achievable from a delivery perspective
Provide insight into delivery feasibility, risks, and resourcing during the sales cycle
Help refine internal processes to improve the transition from sales to delivery, ensuring smooth programme and project mobilisation

We think you'll be successful in this role if you have some of the following

Programme and Project Management qualifications (MSP, PgMP, PRINCE2, PMP preferred) or strong equivalent experience
Proven experience in managing both complex projects and multi-project programmes within a Microsoft Partner environment (or similar)
Strong strategic thinking, with the ability to align projects and programmes to broader business goals
Extensive experience in stakeholder management, with the ability to engage at all levels of an organisation
Strong financial and commercial awareness, with experience in managing budgets across projects and programmes
Experience in both hands-on project management and programme oversight, understanding how to balance delivery and governance
Excellent leadership and team management skills, with experience in mentoring and guiding project managers
Strong problem-solving skills, with a structured and logical approach to addressing challenges
Self-motivated, proactive, and committed to continuous professional development

What we'll offer in return

In addition to a competitive salary, there are a number of benefits and perks we offer to say thank you for being a part of our journey:

Work at one of the UK’s Top 100 Best Large Companies
Flexibility over where you work with our Winning from Anywhere® approach
25 days holiday
Home working allowance paid monthly
Winning from Anywhere® allowance to help your set up at home
24/7 GP at hand
Immediate 24/7 access to an Employee Assistance Programme
We’ll support you when you’re not well with our Company sick pay scheme
Private health insurance after a successful year’s service
Enhanced parental pay and leave, supporting you with those precious life moments
Access to the Perkbox platform to help make your money go further
Cyclescheme
Electric car scheme
And many more!

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About us

We do Microsoft Cloud and we're dedicated to delivering Transformation, Partnership, and Clarity.

But what truly differentiates us is our firm commitment to our culture. It's the foundation of our success, enabling us to attract and retain outstanding talent.

Our ethos is clear: we're here to be part of the solution, not the problem. Ethics and integrity are the driving forces behind everything we do at Transparity. We recognise our role as a business and have aligned ourselves with the UN Sustainability Goals, striving to create a better and more sustainable future for all. From environmental sustainability to fostering diversity, promoting digital skills, supporting apprenticeships, driving innovation, and giving back to our community, we're dedicated to making a positive impact.

And we're proud to say we're a carbon-neutral organisation.

As the leading Microsoft partner in the UK, we boast an unparalleled understanding of Microsoft's Cloud solutions. With 6 Microsoft Partner Solution Designations, 16 Advanced Specialisations, a team of 200 onshore Microsoft Experts, Azure Expert MSP status, inclusion in the MISA inner circle, and MXDR certification for our 24x7 SOC, we're equipped to drive digital transformation outcomes on the world's most trusted and comprehensive cloud platform.

Do you want to join our journey? Are you our next member of #TeamTransparity?

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We are looking forward to hearing from you!

Thank you for your interest in Transparity. Please fill out the following short form.

Should you have difficulties with the upload of your data, or would like to apply by different means, please send an email to careers@transparity.com or call 01202 800000 and ask for a member of the Transparity Careers Team.