PMO Analyst

Permanent employee, Full-time · Winning From Anywhere (UK)

Who we're looking for

Every day may be different – it's the nature of supporting our Portfolio Management Office (PMO)!

Your primary responsibility will be to provide essential administrative and operational support to ensure that our projects and programmes run efficiently and effectively. You will be the backbone of our PMO function, establishing robust delivery operations processes, maintaining governance standards, and providing critical insights through comprehensive reporting and analysis. If you are a detail-oriented PMO professional who thrives on process optimisation, data analysis, and enabling project success through excellent operational support, then come and join our enthusiastic team.

This role is entirely focused on internal operations and PMO excellence (100% non-billable support function). You will be instrumental in establishing and maintaining the frameworks, processes, and systems that enable our project and programme teams to deliver successful outcomes while ensuring compliance with governance standards and providing valuable business intelligence.
On a day-to-day basis, you will be working closely with Project Managers, Programme Managers, PMO leadership and stakeholders across all areas of the business, including Pre-Sales, Commercial, Consultancy, Support, and Finance. Your activities will include project setup and administration, portfolio reporting and analysis, governance monitoring, process creation and improvement, resource planning support, and maintaining project documentation standards. You will ensure that all projects have the operational foundation they need to succeed while providing leadership with the visibility required for informed decision-making.

You will play a crucial role in PMO governance, ensuring consistent application of methodologies, standards, and best practices across all projects and programmes while continuously improving our operational capabilities.

What you'll be delivering

Project Administration

Establish and maintain project setup processes, ensuring all new Projects in Dynamics 365 Project Operations are reviewed and set up in a standardised way
Ensure new projects have proper governance structures, filing systems, documentation templates, and operational frameworks in place
Coordinate project initiation activities, working with our Project and Programme Management team to ensure proper mobilisation and resource allocation
Support project closure activities, ensuring proper documentation, lessons learned capture, knowledge transfer and Net Promoter Score (NPS) surveys are sent out

Governance & Compliance Monitoring

Create and update Standard Operating Procedures and project documentation templates, ensuring consistency and compliance with organisational standards
Monitor adherence to project management methodologies, standards, and governance frameworks across all projects
Conduct regular project health checks and audits, identifying areas for improvement and ensuring compliance
Support internal PMO governance boards by preparing materials and tracking action items
Ensure proper risk and issue management processes are followed, maintaining central registers and escalation procedures
Monitor quality assurance processes and support continuous improvement initiatives
Coordinate with internal audit and compliance teams to ensure project governance meets organisational requirements
Support the implementation and maintenance of PMO standards and procedures

Reporting & Portfolio Analysis

Produce comprehensive portfolio reports, dashboards, and executive summaries for senior management and stakeholders
Create, configure and maintain dashboards, and reporting systems to support project and programme delivery
Track key risks, milestones and critical project information across the portfolio
Analyse project and programme performance data, identifying trends, risks, and opportunities for improvement
Maintain real-time operational portfolio visibility through automated reporting tools and regular data collection
Generate financial reports, budget tracking, and resource utilisation analysis across the project portfolio
Support forecasting activities by providing historical data analysis and trend insights
Develop and maintain key performance indicators (KPIs) and metrics for project and programme success

We think you'll be successful in this role if you have some of the following

PMO or Project Support qualifications (one of or a mixture of P3O, APM, PRINCE2 Foundation, PMI-PBA preferred) or strong equivalent experience in project administration
Proven experience in PMO operations and project support within a professional services or Microsoft Partner environment (or similar)
Strong analytical thinking, with the ability to interpret data and provide meaningful insights to support decision-making
Extensive experience in reporting and dashboard creation, with proficiency in tools such as Power BI, Excel, or similar analytics platforms
Strong process orientation, with experience in establishing and maintaining Standard Operating Procedures and governance standards
Experience in project management tools (Microsoft Project, Azure DevOps, Dynamics 365 Project Operations, or similar) and document management systems
Excellent organisational and administrative skills, with experience in managing multiple workstreams simultaneously
Strong attention to detail, with a structured and methodical approach to data management and process compliance
Self-motivated, proactive, and committed to continuous improvement and professional development
Strong communication skills, with the ability to present complex information clearly to stakeholders at all levels

What we'll offer in return

In addition to a competitive salary, there are a number of benefits and perks we offer to say thank you for being a part of our journey:

To work at a 3* World Class Best Company
Flexibility over where you work with our Winning from Anywhere® approach
25 days holiday
Home working allowance paid monthly
Winning from Anywhere® allowance to help your set up at home
24/7 GP at hand
Immediate 24/7 access to an Employee Assistance Programme
We’ll support you when you’re not well with our Company sick pay scheme
Private health insurance after a successful year’s service
Enhanced parental pay and leave, supporting you with those precious life moments
Access to the Perkbox platform to help make your money go further
Cyclescheme
Electric car scheme
And many more!

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About us

We do Microsoft Cloud and we're dedicated to delivering Transformation, Partnership, and Clarity.

But what truly differentiates us is our firm commitment to our culture. It's the foundation of our success, enabling us to attract and retain outstanding talent.

Our ethos is clear: we're here to be part of the solution, not the problem. Ethics and integrity are the driving forces behind everything we do at Transparity. We recognise our role as a business and have aligned ourselves with the UN Sustainability Goals, striving to create a better and more sustainable future for all. From environmental sustainability to fostering diversity, promoting digital skills, supporting apprenticeships, driving innovation, and giving back to our community, we're dedicated to making a positive impact.

And we're proud to say we're a carbon-neutral organisation.

As the leading Microsoft partner in the UK, we boast an unparalleled understanding of Microsoft's Cloud solutions. With 6 Microsoft Partner Solution Designations, 16 Advanced Specialisations, a team of 200 onshore Microsoft Experts, Azure Expert MSP status, inclusion in the MISA inner circle, and MXDR certification for our 24x7 SOC, we're equipped to drive digital transformation outcomes on the world's most trusted and comprehensive cloud platform.

Do you want to join our journey? Are you our next member of #TeamTransparity?

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We are looking forward to hearing from you!

Thank you for your interest in Transparity. Please fill out the following short form.

Should you have difficulties with the upload of your data, or would like to apply by different means, please send an email to careers@transparity.com or call 01202 800000 and ask for a member of the Transparity Careers Team.